DID Phone Numbers Can Improve The Image Of Your Business

| Sunday, December 23, 2012
By Bart B. Breunig


Direct inward dialing service in just one of the functions of VoIP phone numbers that add to the effective communications that allow your business to operate more smoothly. This feature allows customers and prospective customers to dial a phone number, or direct line to the correct member of your team that can help them the best. This is a time saving feature that allows a caller to reach the party directly, without needing to go through a switchboard operator or be placed on hold as the call is transferred.

I personally realize that customers appreciate the convenience of directly dialing a member of your staff as I can explain better with my personal opinion of this feature. I have frequently felt while engaging with an employee of a business or customer service type representative that when they say that golden phrase of let me give you my direct phone number, I always feel special, as in I am highly regarded customer of this business that is allowing me the privilege of having more convenient and direct access to this employee.

It is easier to keep up with the competition when your business projects a more professional image that is part of the advantages that are associated with VoIP solutions for small businesses. Permit me to elaborate on that for a minute. If a business has the direct inward call routing feature available they only need to maintain the minimum number of telephone lines that average their concurrent usage for their business. Customer calls made for connection to a specific range of telephone numbers can all be assigned to the trunk line that allows all calls to be forwarded to that line through a trunk line that is in place.

There is no need for an operator or attendant to direct the call to a desired telephone extension within a business if the option of DID phone numbers is available, which normally use the last four digits which are the key to where the call is directed. Not only does this furnish a time-saving advantage for the customers and the business, but also helps save expenses as the ability to assign multiple extensions on each phone line saves the costs of actually purchasing a separate line for each phone number. With the economic conditions currently, all businesses whether they are large or small are searching for ways to cut down on costs and save money.

Even the communications industry is competitive and understands how businesses are always looking for ways to save money as they attempt to make their businesses operate smoothly and efficiently. The latest VoIP services for communications that perform with your high speed Internet service offers the latest and greatest features of DID numbers that are available to help your business advance to the next level.




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